Tools and Platform
BDO Advantage Suite Technology (BAST)
Digital Business Operations Process (DBOP / BPO), uses and provides for its customers a solid technological platform called BAST (BDO Advantage Suite Technology), which is integrated into the systems of our customers in inquiry modality, injection and data extraction. We have more than XX professionals specialized in advanced technologies, in more than 162 countries, supported by global and local agreements with technological partners.
We understand that Technology is a enabler, where the Digital and Business Transformation must be aligned with the Cultural Transformations of Companies. BDO, being among the 5 leading companies worldwide, allows us to provide our clients with the best practices, tools and platforms.
BDO Advantage Suite Technology (BAST), incorporates in our area of Digital Business Operations Process (DBOP/BPO), tools such as:
- CRM with Multichannel and Omniquality, design, operationalize workflows, business rules, traceability and of KPI online display.
- Global Portal, platform for registration, exchange, control of information and applications, via workflow at the transactional and relation level, under the highest standards in Cybersecurity.
- BDO One Source, under the concept of Operational Intelligence, connects the Strategy to the Operation, through Operational and Business KPIs, integrating different sources of information.
- BDO Analytics which is integrated into the Operational Intelligence platform (One Souce), via Analytics, IA and Machine Learning tools, supported by specialists in Datasciences.
- RPA, given the multiplicity of interactions at the Front and Back Office level and the redesign of end-to-end processes, we use Agile automation and development tools, which increase productivity between 30 and 60% of low added value activities.
- The solutions we provide are supported by specialists from our Advisory area, which cover aspects of Information Processes Assurance (RAS IT), Cybersecurity and Blockchain applications.